Infertility Division Patients
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Our mission includes providing you with excellent care in a warm, supportive environment that accommodates your individual needs. Your nurse or coordinator will guide you through your diagnostic testing and infertility treatment process.
You can reach us at 800.552.4363 or 703.698.7355. This phone is answered Monday through Friday from 7 AM until 5 PM. Ask for your nurse or coordinator by name, or ask for the Infertility Division. Involved discussions with a physician may require a specific appointment to ensure availability, appointments may be scheduled through the Communications staff at the numbers provided above.
Non-Business Hours, Weekends, and Holidays: You will hear a recorded message that will provide the necessary prompts to reach a clinician in case of an urgent or extremely time-sensitive matter. Weekend and holiday calls and appointment are for urgent matters only. All non-urgent matters should be addressed on the next business day.
If you were instructed to call at the onset of your period and your period begins on a Saturday or Sunday, a call on Monday is sufficient unless you were otherwise instructed. If you are experiencing a medical emergency, such as excessive bleeding, fever or pain, page a physician, proceed directly to the nearest emergency room or call 911.
Genetics Division/Prenatal Testing Patients
If you are a current patient in our Genetics Division with services involving genetic counseling or prenatal testing at GIVF, please feel free to contact us with your questions or concerns. You may reach us at 800.552.4363 or 703.698.7355; please ask for the Genetics Division. This phone is answered Monday through Friday from 7:30AM until 5:00PM.