Business Office
What if I receive a bill and I have questions?
Contact our customer service office and a patient service representative can assist you. Phone:800-552-4363 (toll-free) or 703-698-7355 M - F 9 AM – 3 PM. There is voice mail after hours to leave a message and your call will be returned thenext business day.
Can I pay my bill on-line?
Currently GIVF is not set up to take on-line payments, however you can email us at: givf@givf.com, or call us with your credit card/debit payment (we cannot accept check-by-phone, however you may mail your check to our payment address: Genetics & IVF Institute PO BOX 64831 Baltimore, MD 21264-4831
Can I pay for my embryo/semen storage for the entire year?
Yes you can arrange to pay for your storage for an entire year through the business office.
What is the procedure for having my embryo’s donated or destroyed?
There are forms that must be completed, notarized, and returned to GIVF before any action can be taken. Once these forms are received by GIVF the billing of storage will also terminate. Please call the business office for the proper forms. Phone: 800-552-4363 (toll-free) or 703-698-7355 M - F 9 AM – 3 PM.
If I have infertility benefits/coverage under my insurance plan, does that include gender selection?
At this time gender selection is not billable to insurance companies. We can provide you statements flex spending account and/or tax expense, but gender selection is a self pay service.
If I have a medically documented infertility issue can I include gender services when my insurance is billed?
The ART (Assisted Reproductive Technology) portion of your care can be billed to insurance only if there is a medically documented infertility issue. All services for theMicrosoft clinical trial and/or PGD for gender services will be self pay.
Can GIVF submit diagnostic testing to my insurance when I am seeking services for gender selection?
Without a medically documented infertility issue GIVF is unable to submit services to your insurance. However during the testing process if it is determined that you have infertility issue, GIVF will verify insurance benefits to determine possible coverage.
Can I get a loan to help pay the cost of services?
Possibly, you may be able to qualify for a loan through Capital One Health Care Financing.
